Privacy Policy
Pure Solutions (“Pure Solutions”, “we”, “our”) respect your right to the security and privacy of your data. This Privacy Policy describes who we are and how we collect, share, and use personal information about you. This Privacy Policy applies to information collected through our corporate Website at www.puresolutionshub.com, www.pureseniorliving.com, or one of our affiliated websites or a mobile application provided by Pure Solutions or one of our member companies (the “Website”).
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this page.
What do we do?
We are a procurement advisory firm serving the senior living sector. We help operators reduce costs, optimize vendor performance, and implement procurement solutions tailored to the operational realities of senior care organizations. Our services include strategic oversight, vendor management, technology enablement, and procurement reviews. We work across dining, housekeeping, maintenance, utilities, and more to support procurement outcomes that benefit our clients and their residents.
What personal information do we collect and why?
Our family of companies provides customers with a diverse set of services, and as a result, collects various kinds of data related to those services. The following are examples of the kinds of data we may collect from you:
Personal Information that can be used to identify you, including your name, address, telephone number, email address, where you go to school or work, and other similar identifiers
Business and transactional information, including purchase histories, and search histories.
Payment and payment card information, including payment card numbers, account information, and bank information.
Biometric data, including fingerprints or images
Browsing information, including internet browsing history, search histories, browser identification, and IP address.
Geolocation data, used to identify your location for use of our location-specific services.
Demographic information, including age, race, gender, medical conditions, allergies, and familial status.
Non-HIPAA Health Data (My Health My Data)
We do not, generally, collect your “consumer health data” as part of our normal operations. However, under certain state laws related to foodborne illnesses, we may reach out to you for more information in the event you notify us of a problem in our goods or services. You may, at your option and with your explicit consent, include certain health data when answering questions about your incident such as information about your symptoms and/or documentation from a doctor. This information is not collected or used for any purpose other than to comply with relevant food safety and state health department laws and regulations. We do not sell this data. We do not share it with third parties other than these relevant government entities, and then only upon their request. We keep this information only for a period no longer than applicable retention requirements, after which it is deleted. You may withdraw your consent, or ask that this information be deleted or anonymized, by emailing us at [email protected].
Where do we get the information?
The data we collect can come from a diverse array of sources, including:
You directly
Our client, customers, and business partners that serve you
Advertising networks
Internet service providers
Data analytics providers
Government entities
Operating systems and platforms
Social networks and other social media platforms
Data brokers
How we use your Information.
Because we provide services to diverse groups of consumers like you, our use of your information will vary. However, the following are ways that we, our member companies, and our business partners may use your data:
To complete transactions, serve clients, or otherwise provide the services you’ve engaged us for
To provide you with customer service support and to communicate with you regarding our services
To personalize the contents of the sites you use, and deliver custom service offerings based on your interests
Protect the privacy and security of your data, and our systems, including fraud and malware detection
To fulfill our obligations under the law
To maintain the quality and safety of our systems and services
For internal research and technological development purposes
For any other purpose that you consent to in your interactions with us
Who do we share data with?
We don’t sell your data, and in most cases the data we do share with others is anonymous, aggregate data that allows us to track and improve our services overall, and to enable our business partners to better serve customers like you. However, we do share your data with certain third parties, including our family of affiliated companies to provide you with the services we offer:
To service providers necessary to deliver the services we offer
To process any request you provide to us, such as through our contact forms or email
To enforce or apply our Terms of Use or other agreements, including for billing and collection purposes
When we operate this site on behalf of a business as a service provider, we will share that information with that business
To business partners that help us manage and provide services related to our websites and communications
To comply with the law or court order, or to protect the rights, property, or safety of you, our customers, our employees, or others
Security
We use appropriate technical, administrative and physical safeguards to protect the personal information that we collect about you, based on the information collected. Some of our services require you to create a user account. Please utilize a strong, complex password in connection with these accounts. Keep this password secret and secure. We are not responsible for any misuse of your account that occurs as the result of a lost device, weak password, malware or similar issue. Please note that some of our sites contain links to third-party websites. We are not responsible for the contents of these sites, their privacy practices, or compliance with the law. Please note the privacy policy of any site linked to from one of our websites for additional information.
Minors
Our sites are not intended or designed to be used by minors. We do not knowingly collect or process the information of children under the age of 16, and no one under that age should enter any information into any of our sites without prior parental consent. If we determine or are notified that information about a minor under the age of 16 has been provided through our sites, we will delete it immediately.
Updates
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we do update it, we will take appropriate measures to notify you, commensurate with the significance of the changes we make. When we change this Privacy Policy, the date at the bottom of the policy will be updated to reflect the effective date.
Contact Us
If you have any questions or concerns about the Privacy Policy, please email us at [email protected] or send physical mail to:
Pure Solutions HQ
7420 SW Bridgeport Rd | Suite 105
Portland, OR 97224
Phone: (833) 787-3736
Your Rights
At any time, you may exercise your data rights by contacting us via the information above. Depending on your state, these rights may include:
Right to Know
Right to Delete
Right to Correct
Right to Opt Out
Right to Limit the Use and Disclosure of your Sensitive Personal Information
Requests may require verification. If using an authorized agent, documentation and identity verification will be required. We do not collect household data or use your data for automated decision making. You may appeal any decision related to your data rights by contacting us directly.
Non-Discrimination
We do not discriminate against consumers that exercise their privacy rights. Some services may be unavailable if specific data is deleted or not provided.
Appeals
If you disagree with our decision on a request, you may submit an appeal by contacting us using the methods above.
Effective: December 18, 2025, 2:59 PM EST
